First of all, thank you for subscribing to the Web Application. We do everything we can to give you a good experience using it. Technology advances very quickly and requires a lot of study and work to adapt and continue improving. Your subscription helps us with this.

Sometimes there may be small technical problems. Here we explain how to resolve them and how to contact us in case you need help.

My subscription is active but content won't load

Some users experience at some point that when trying to access the Web Application, it gets stuck at the step Searching for previous session. It's a cache problem.

When this happens, it can be resolved by clearing the cache and cookies from the browser.

On this page you will find Google's explanation of how to do it: Google Help

I have another problem with my subscription

Write to us at [email protected]